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GENERAL FAQS

Assemble a dependable fleet with Model 1 in Texas. No matter what your business needs, we’re dedicated to finding the best solution.  Read our FAQ, or contact our commercial vehicle specialists to get answers to your questions.

If the exact vehicle you want isn’t at our Texas location, we’re able to order and bring it to you. We deliver to your location by flatbed transport for approximately $4 per mile from our Elkhart, Indiana hub.

We don’t deliver vehicles directly outside of the U.S. But, we are able to deliver to the border, at which point the vehicle must have all necessary paperwork and be paid in full. Our transport service will then hand the vehicle over to the transport service on the non-U.S. side]18] to complete the delivery.

Alternatively, you can arrange for your own transport service to collect the vehicle from our location. Please be aware that this may impact the tax status of the deal.

Even though we offer commercial vehicles for personal use, we don’t supply upfitting services for recreational use. We are specialists in custom upfitting solutions for commercial purposes, such as shelving, custom cargo storage, and decontamination units.

No, it’s not required to have an appointment to browse vehicles at Model 1 in Texas. However, booking one helps make certain that the bus or van you want to see is available to view. Contact us to set up an appointment.

Certainly, we’re pleased to schedule a vehicle walkthrough at your preferred time. Please speak with our commercial vehicle experts in Texas to schedule an appointment.

Yes, you are able to customize your vehicle during the sales process, although available options and features will vary depending on the make and model. We give you an assortment of upfitting and customization options, including shelving, driver and passenger protection, customized storage compartments, and air purification units. 

No, we do not offer insurance for our vehicles.

Absolutely, our dedicated financing experts at Model 1 in Texas can help you select the ideal plan for your company. We offer speedy credit approvals, favorable rates, and the convenience of partnering with one team for all your commercial vehicle needs.

Recalls occur when manufacturers discover that a vehicle, engine, or certain component doesn’t meet federal safety standards or presents a safety hazard. If you’ve been sent a recall notice, consult with Model 1 Texas. We can tell you if the repair can be made in our location. In most cases, we can do the repair or supply the parts needed to remedy the issue.

If you have a problem with OEM parts covered under warranty, we will coordinate with the manufacturer to replace or repair any affected parts.
You have a business to manage and customers to serve. Model 1 Texas manages your warranty registration so you can get back to work. Our talented team will make sure your protection is ready.

Even if your warranty has ended, you can still get expert service and repairs from the experienced technicians at Model 1 Texas. We’ll keep your fleet operating well beyond the warranty period.

As one of the nation’s premier commercial vehicle dealers, Model 1 has worked with the industry’s most celebrated manufacturers for decades. We use our long-standing relationships to offer streamlined warranty service that minimizes your downtime.

 

CONTACT MODEL 1 IN Texas TODAY

Are you ready to see what Model 1 Texas can do for your commercial vehicle needs? If we don't have it in stock, our specialists can customize it, reach out today!